man's soapy hands beside running faucet

New Business Operations Due to COVID-19

Over the weekend, Governor Baker ordered all Massachusetts schools to close for 3 weeks to help stop the spread of the coronavirus. He also mandated that restaurants serve customers only via take-out or delivery, and that no one gather in groups of 25+. More shutdowns may follow, and the impacts are already being felt across the board by businesses of all sizes, including ours.

We at Banas & Fickert Insurance Agency are closely following the ever-changing news about this outbreak both locally and globally. We feel it’s of the utmost importance to protect the health and safety of our families, friends, and clients.

In light of that, our office remains open for now, but with some important changes:

  • Only essential staff will be allowed inside the office.
  • Our front door will be locked to the public, but we do have a mail slot for payments and US Mail.
  • All customer meetings will be held over the phone for the time being.
  • Please contact us by phone at 413-527-2700 or by email. If you need to submit forms or paperwork to us, please either scan and email them or fax them to 413-527-0849.

We have a Business Continuity Plan in place to minimize any disruption in service to our clients. If you have questions or concerns regarding your insurance, whether business related or not, please don’t hesitate to contact us.

In the meantime, follow the health precautions put forth by the experts, and, if possible, support your local businesses by purchasing gift cards – banding together now will help us all better weather what’s to come. We wish you all good health as we go through this challenging time.